Case Management

Case Management – Exceed client expectations by elevating case management workflow

PIPAL CRM helps in Case Management by Workflow & Automation, Complaint management, Managing support tickets and activities, tracking complete history of customer support.

Features / Case Management

  • CUSTOMER SATISFACTION

  • WORKFLOW & AUTOMATION

  • CUSTOMER SERVICE

  • COMPLAINT MANAGEMENT

  • MANAGE SUPPORT TICKET AND REQUESTS

  • MANAGE ACTIVITIES AND SCHEDULES

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